Buy Tickets for Programs

UT & Military Discount: The Visitors Center does not receive direct funding from the University but we do offer a small discount to our UT colleagues with a current valid UT ID. To receive this discount, simply enter any passes for current UT students, staff, or faculty under the "Snr (65+)" category. Active duty military should also select the "Snr (65+)" category to recieve that discount.

Refund Policy: Solar Viewing, Guided Tour, Twilight Program and Star Party passes are all refundable up to 3 days prior to the program ($3 administrative fee) after which rescheduling will be offered (free). Please email or call us (432-426-3640, then zero at the message) with your cancellation or reschedule request. No-shows will not be refunded or rescheduled. Contact us for more information or to let us know if you have special needs. Those in attendance but not wishing to stay for our cloudy Star Party alternate programs (see the "Learn more about what happens at the Star Parties" section above) have the option to accept a free reschedule to come back at another time or, if preferred, a refund (minus a $3 processing fee) is offered at that time to those who are unlikely to return to our area. While there are no other fees involved, reschedules must contact the Visitors Center to plan their return visit.

Pet Policy: As much as most of us would love to welcome our four-legged furry friends, UT policy, in accordance with the State Attorney's General Office, does not allow pets (including emotional, comfort, etc., therapy/support animals) in Observatory buildings or in indoor/at outdoor public program venues. In accordance with federal regulations, trained service animals accompanying their handlers/owners are welcome.

SBCGlobal, AOL, Yahoo, HotMail, etc.:  SCBGlobal customers ... SBCGlobal appears to be completely blocking email from our reservation system. Either use a different email address or send an email to our staff who can send you a PDF copy of the confirmation. We've had a number of visitors with AOL, Yahoo, HotMail sorts of email accounts tell us that they've not received their purchase confirmation emails. Apparently, these services aggressively filter for spam and our confirmations are getting caught in these filters. Please be sure to check your spam/junk folder and/or add "reservations@webreserv.com" to your address book as an approved email contact before making your reservations to avoid missing your confirmation email.